Information We Collect

We may collect personal information that you voluntarily provide when you contact us, request transportation, submit an inquiry, request a quote, apply for employment, or otherwise communicate with Pine Creek Transportation.

Depending on your interaction with our website, the information we collect may include:

• Your name
• Phone number
• Email address
• Home or pickup address
• Destination information
• Information about your transportation needs
• Wheelchair or mobility-related information that you choose to provide
• Appointment or scheduling information
• Emergency contact information where applicable
• Information included in your inquiry or message
• Employment and professional information submitted through a job application
• Driver's licence information submitted through an employment application
• Résumés and other application materials
• Payment or billing information where applicable
• Other information you voluntarily provide

Our website's contact form collects your name, phone number, email address, subject, and message. The employment application also requests additional information, including driver's licence number, address, education, previous employer information, and the position being applied for.

Information Collected Automatically

When you visit our website, certain technical information may be collected automatically. This may include your IP address, browser type, device type, operating system, pages visited, referring website, approximate location, date and time of your visit, and information about how you interact with the website.

We may use cookies, analytics tools, tags, scripts, and similar technologies to operate, maintain, secure, and improve our website and understand how visitors use it.

You can adjust your browser settings to limit or disable cookies. However, disabling certain cookies may affect website functionality.

How We Use Personal Information

Pine Creek Transportation may collect and use personal information for purposes including:

• Responding to inquiries and transportation requests
• Scheduling and coordinating transportation
• Understanding passenger transportation and accessibility needs
• Providing safe and appropriate transportation services
• Communicating with passengers, families, caregivers, and authorized representatives
• Managing recurring transportation arrangements
• Processing payments where applicable
• Maintaining customer and business records
• Processing employment applications
• Operating and improving our website
• Understanding website traffic and visitor behaviour
• Improving our services and customer experience
• Protecting the security and integrity of our website and systems
• Preventing fraud, misuse, or unauthorized access
• Complying with applicable laws and legal obligations
• Fulfilling other purposes for which the information was provided or for which consent has been obtained

Consent

By providing personal information through our website, you consent to its collection, use, and disclosure for the purposes identified when the information is provided or for purposes reasonably related to those purposes.

Where required by applicable privacy legislation, we will obtain additional consent before using or disclosing personal information for a new purpose.

You may withdraw your consent to certain uses of your personal information, subject to legal, contractual, safety, or other reasonable limitations. Withdrawing consent may affect our ability to schedule or provide transportation services.

Disclosure of Personal Information

Pine Creek Transportation does not sell or rent personal information to third parties.

We may disclose personal information when reasonably necessary to operate our website, provide transportation services, or conduct our business. This may include disclosure to:

• Employees and drivers who require the information to perform their duties
• Website hosting, technology, communications, analytics, and other service providers
• Payment processors where applicable
• Healthcare facilities, care providers, insurers, government programs, or transportation coordinators where reasonably necessary to provide requested services or where authorized
• Emergency responders or medical personnel where reasonably necessary to protect a passenger's safety
• Professional advisors where reasonably necessary
• Government authorities, regulatory bodies, courts, or law enforcement where required or permitted by law
• Other organizations or individuals where you have provided consent or where disclosure is otherwise authorized or required by law

We take reasonable steps to ensure that third-party service providers only receive information reasonably necessary for the services they provide.

Transportation and Sensitive Information

Because Pine Creek Transportation provides non-emergency medical and wheelchair-accessible transportation, customers may voluntarily provide information about mobility needs, wheelchair requirements, medical appointments, or other information necessary to arrange appropriate transportation.

We use this information only as reasonably necessary to understand transportation requirements, coordinate services, support passenger safety, and provide the requested transportation.

Please only provide information that is necessary for your transportation request and avoid submitting unnecessary medical or other sensitive information through general website forms.

Employment Applications

Pine Creek Transportation accepts employment applications through its website. Information submitted through an employment application may be used to evaluate qualifications, communicate with applicants, arrange interviews, and make hiring decisions.

Employment information may be shared internally with individuals involved in the recruitment and hiring process and with service providers where reasonably necessary to administer the application process.

Website Analytics and Third-Party Services

Our website may use third-party services and technologies to support website functionality, process inquiries, understand website traffic, communicate with visitors, or improve our online presence.

Our website may also contain links to third-party websites, including social media platforms, service providers, healthcare organizations, or other external resources.

Once you leave the Pine Creek Transportation website and access an external website or service, that website's privacy policy and terms may apply. Pine Creek Transportation is not responsible for the privacy practices, security, content, or policies of third-party websites.

We encourage you to review the applicable privacy policy of any external website before providing personal information.

Protection of Personal Information

Pine Creek Transportation takes reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, collection, use, disclosure, copying, modification, loss, theft, or destruction.

Access to personal information is limited to individuals and service providers who reasonably require it for legitimate business, transportation, safety, or employment purposes.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. We cannot guarantee the absolute security of information transmitted to or through our website.

Retention of Personal Information

We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, provide transportation services, process employment applications, maintain appropriate business records, resolve disputes, and satisfy applicable legal or business requirements.

When personal information is no longer required, we will take reasonable steps to securely destroy, delete, or anonymize it in accordance with our applicable policies and legal obligations.

Accessing and Correcting Your Personal Information

You may have the right to request access to personal information Pine Creek Transportation holds about you and request that inaccurate or incomplete information be corrected, subject to applicable legal requirements and limitations.

If you would like to make a privacy-related request, please contact us using the information below. We may need to verify your identity before providing access to or making changes to personal information.

Privacy Questions and Complaints

If you have questions about this Privacy Policy, would like to request access to or correction of your personal information, or have a concern about how your personal information has been handled, please contact us.
Pine Creek Transportation ServiceN7260 South, Davis RoadTaylor, Wisconsin 54659USAPhone: 715-662-2028Email: moc.liamg%40snartkeercenip.db
We will review privacy inquiries and complaints and take reasonable steps to address concerns in accordance with applicable privacy legislation.

Changes to This Privacy Policy

Pine Creek Transportation may update this Privacy Policy from time to time to reflect changes to our website, business practices, services, technology, or applicable privacy requirements.

When changes are made, the updated Privacy Policy will be posted on this website with a revised effective date.

Contact Us

If you have questions about this Privacy Policy or Pine Creek Transportation's website privacy practices, please contact:
Pine Creek Transportation ServiceN7260 South, Davis RoadTaylor, Wisconsin 54659USAPhone: 715-662-2028Email: moc.liamg%40snartkeercenip.db